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Welcome Members!

Welcome to the member section of the EBPA web site. 

This section contains commonly requested forms, access to your claim history, reimbursement account balances, provider network listings, and other useful information.

Select the "Sign In" button located on the right hand side of this page. Once you have entered your employer's name, select the product you wish to access.

Should you require assistance, please call our Customer Service Department (CSR) Monday - Friday, 8 a.m. - 6 p.m. EST.


Forms 

Locate and download forms here.


Secure Document Submission

Need to just submit claims or a document? Go to our Secure Document Submission portal.


Online Portal Registration or Password Assistance?

For assistance with portal registration or portal password assistance, please call  877-777-0031. 

 

COBRA & Direct Bill Web Portal Assistance

For assistance with our COBRA or Direct Billing portal please call 888-232-3203.


 

 

Member Access

  • Claim and Document Submission
  • Benefits
  • Claims
  • Explanation of Benefits (EOB's)
  • Provider Search, and much more!!

Sign In
*Please be advised: As of August 1, 2022, we will no longer automatically send you your Explanation of Benefits (EOB) if you do not owe any money, or the amount is equal to a co-payment amount. This simple change will reduce our paper output – helping the environment by saving countless sheets of paper per year. EOB information will still be available on our secure member portal for viewing.

 

Member Rights with Surprise Billing

Know your rights.  View our Member Rights & Protection Disclosure.