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Welcome to the member section of the EBPA web site.
This section contains commonly requested forms, access to your claim history, reimbursement account balances, provider network listings, and other useful information.
Select the "Sign In" button located on the right hand side of this page. Once you have entered your employer's name, select the product you wish to access.
Should you require assistance, please call our Customer Service Department (CSR) Monday - Friday, 8 a.m. - 6 p.m. EST.
Locate and download forms here.
Secure Document Submission
Need to just submit claims or a document? Go to our Secure Document Submission portal.
Online Portal Registration or Password Assistance?
For assistance with portal registration or portal password assistance, please call 877-777-0031.
COBRA & Direct Bill Web Portal Assistance
For assistance with our COBRA or Direct Billing portal please call 888-232-3203.
- Claim and Document Submission
- Explanation of Benefits (EOB's)
- Provider Search, and much more!!
*Please be advised: As of August 1, 2022, we will no longer automatically send you your Explanation of Benefits (EOB) if you do not owe any money, or the amount is equal to a co-payment amount. This simple change will reduce our paper output – helping the environment by saving countless sheets of paper per year. EOB information will still be available on our secure member portal for viewing.
Member Rights with Surprise Billing
Know your rights. View our Member Rights & Protection Disclosure.